Delivery Information

Shipping & Returns

We aim to provide a transparent and fast experience at every step. You can find all details below.

Shipping Options

US Standard Shipping

3–5 business days

Fulfilled and printed on-demand with premium care. Delivered across the United States via USPS / DHL.

$4.99 Free over $75

US Priority Express

2–3 business days

Expedited fulfillment and priority trackable air transit for time-sensitive orders.

$9.99 Fast track

Worldwide Shipping

7–14 business days

International door-to-door delivery with customs tracking to over 180 countries.

$14.99 Free over $150

Return Process

01

Initiate Request

Email us at hello@definova.shop with your order number. We respond within 24 hours.

02

Pack Item

Ensure the piece is unwashed, unworn, and retains its original tags.

03

Prepaid Label

We provide a trackable return shipping label for hassle-free drop-off.

04

Instant Refund

Once inspected, your refund is credited to your original payment method within 3–5 days.

Return Policy

  • 30-day money-back guarantee
  • Items must be unworn and unwashed with tags
  • Misprinted or damaged items replaced free of charge
  • Items worn or washed are non-returnable
  • Final sale items marked down are non-refundable